PRIVACY POLICY Last updated March 12, 2026 This Privacy Notice for Instant Customer Service LLC, doing business as Amarillo AI ("we," "us," or "our"), describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you: Visit our website at https://amarillo.ai, or any website of ours that links to this Privacy Notice Engage with us in other related ways, including any sales, marketing, or events Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at [email protected]. SUMMARY OF KEY POINTS This summary provides key points from our Privacy Notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for. What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use. Learn more about personal information you disclose to us. Do we process any sensitive personal information? Some of the information may be considered "special" or "sensitive" in certain jurisdictions, for example your racial or ethnic origins, sexual orientation, and religious beliefs. We do not process sensitive personal information. Do we collect any information from third parties? We do not collect any information from third parties. How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. Learn more about how we process your information. In what situations and with which types of parties do we share personal information? We may share information in specific situations and with specific categories of third parties. Learn more about when and with whom we share your personal information. How do we keep your information safe? We have adequate organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Learn more about how we keep your information safe. What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. Learn more about your privacy rights. How do you exercise your rights? The easiest way to exercise your rights is by submitting a data subject access request, or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws. Want to learn more about what we do with any information we collect? Review the Privacy Notice in full. TABLE OF CONTENTS 1. WHAT INFORMATION DO WE COLLECT? 2. HOW DO WE PROCESS YOUR INFORMATION? 3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION? 4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION? 5. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES? 6. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES? 7. DO WE OFFER ARTIFICIAL INTELLIGENCE-BASED PRODUCTS? 8. HOW DO WE HANDLE YOUR SOCIAL LOGINS? 9. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY? 10. HOW LONG DO WE KEEP YOUR INFORMATION? 11. HOW DO WE KEEP YOUR INFORMATION SAFE? 12. DO WE COLLECT INFORMATION FROM MINORS? 13. WHAT ARE YOUR PRIVACY RIGHTS? 14. CONTROLS FOR DO-NOT-TRACK FEATURES 15. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS? 16. ADDITIONAL AGREEMENTS FOR RESELLERS 17. DO WE MAKE UPDATES TO THIS NOTICE? 18. HOW CAN YOU CONTACT US ABOUT THIS NOTICE? 19. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU? 1. WHAT INFORMATION DO WE COLLECT? Personal information you disclose to us In Short: We collect personal information that you provide to us. We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us. Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following: names phone numbers email addresses mailing addresses job titles usernames passwords contact preferences contact or authentication data billing addresses debit/credit card numbers Sensitive Information. We do not process sensitive information. Payment Data. We may collect data necessary to process your payment if you choose to make purchases, such as your payment instrument number, and the security code associated with your payment instrument. All payment data is handled and stored by Stripe. You may find their privacy notice link(s) here: Stripe.com/privacy. Social Media Login Data. We may provide you with the option to register with us using your existing social media account details, like your Facebook, X, or other social media account. If you choose to register in this way, we will collect certain profile information about you from the social media provider, as described in the section called "HOW DO WE HANDLE YOUR SOCIAL LOGINS?" below. All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information. Information automatically collected In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services. We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes. Like many businesses, we also collect information through cookies and similar technologies. The information we collect includes: Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called "crash dumps"), and hardware settings). Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information. Location Data. We collect location data such as information about your device's location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Services. Google API Our use of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements. 2. HOW DO WE PROCESS YOUR INFORMATION? In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your personal information for a variety of reasons, depending on how you interact with our Services, including: To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order. To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service. To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service. To send administrative information to you. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information. To fulfill and manage your orders. We may process your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services. To enable user-to-user communications. We may process your information if you choose to use any of our offerings that allow for communication with another user. To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Services. To send you marketing and promotional communications. We may process the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time. For more information, see "WHAT ARE YOUR PRIVACY RIGHTS?" below. To deliver targeted advertising to you. We may process your information to develop and display personalized content and advertising tailored to your interests, location, and more. To protect our Services. We may process your information as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention. To determine marketing effectiveness. We may process your information to better understand how to market our Services to you and others. To save or protect an individual's vital interest. We may process your information when necessary to save or protect an individual's vital interest, such as to prevent harm. 3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION? In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law. The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. We may rely on the following legal bases: Consent. We may process your information if you have given us permission (i.e., consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Click here to learn more. Performance of a Contract. We may process your personal information when we believe it is necessary to fulfill our contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you. Legitimate Interests. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and rights. For example, we may process your personal information for some of the purposes described in order to: Send you marketing and promotional communications (if you have not opted out of such communications) Identify and prevent fraudulent transactions Administer our Services Conduct analytics Comply with legal obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal claims, or disclose your information as evidence in litigation in which we are involved. Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the physical safety of any person. 4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION? In Short: We may share information in specific situations described in this section and/or with the following categories of third parties. Vendors, Consultants, and Service Providers. We may share your data with third parties that perform services for us or on our behalf, including: Payment processors Customer relationship management (CRM) software providers Cloud storage providers Website hosting providers Email service providers Data analytics providers We have contracts in place with our third parties, which are designed to help safeguard your personal information. We may also disclose your personal information when we believe in good faith that disclosure is necessary to: Comply with applicable law, regulation, legal process, or governmental request Enforce our agreements, terms, and conditions Protect the safety, rights, and property of us, you, or others Detect, prevent, or address fraud, security, or technical issues Protect against malicious, deceptive, or illegal activity 5. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES? In Short: We are not responsible for the safety of any information that you share with third parties that we may link to or who advertise on our Services, but are not affiliated with, our Services. The Services may link to third-party websites, online services, or mobile applications and/or contain advertisements from third parties that are not affiliated with us. We do not make any guarantee regarding any such third parties, and we will not be liable for any loss or damage caused by the use of such third-party websites, services, or applications. We encourage you to review the privacy policies of any third-party service provider before you provide your personal information or use their services. 6. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES? In Short: We may use cookies and other tracking technologies to collect and store your information. We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our Services. Some online tracking technologies help us maintain the security of our Services and your account, prevent crashes, fix bugs, save your preferences, and assist with basic site functions. We may also permit third parties and service providers to use online tracking technologies on our Services for analytics and advertising purposes. This includes the use of cookies to collect and track information about your browsing activities, and linking that information to your personal information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice. 7. DO WE OFFER ARTIFICIAL INTELLIGENCE-BASED PRODUCTS? In Short: We offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies. As part of our Services, we offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies. These AI Products are designed to enhance user experience and provide personalized recommendations and insights. We provide the AI Products through third-party service providers, including OpenAI, Google Cloud AI, NVIDIA AI, Amazon Web Services (AWS) AI, Anthropic, Microsoft Azure AI, IBM Watson and Oracle AI. Your interactions with these AI Products, including any personal information you provide, may be processed by these third-party providers in accordance with their privacy policies. 8. HOW DO WE HANDLE YOUR SOCIAL LOGINS? In Short: If you choose to register or log in to our Services using a social media account, we may have access to certain information about you. Our Services offer you the ability to register and log in using your third-party social media account details. Where you choose to do this, we will receive certain profile information about you from your social media provider. The exact information we receive will depend on your privacy settings with the social media provider, but typically includes your name, email address, friends list, and profile picture. We will use the information we receive only for the purposes that are described in this Privacy Notice or that are otherwise made clear to you on the Services. Please note that we do not control, and are not responsible for, other uses of your personal information by your social media provider. We encourage you to review their privacy policy and contact them if you have concerns about their use of your personal information. 9. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY? In Short: We may transfer, store, and process your information in countries other than your own. Our servers are located in the United States. If you are accessing our Services from outside the United States, please be aware that your information may be transferred to, stored by, and processed by us in our facilities and in the facilities of the third parties with whom we may share your personal information. These countries may have data protection laws that differ from your country of residence. When we transfer information internationally, we implement appropriate safeguards, including standard contractual clauses, to protect your information. By using our Services, you consent to the transfer of your information to countries outside of your country of residence, which may have different data protection rules. 10. HOW LONG DO WE KEEP YOUR INFORMATION? In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law. We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than 90 days past the termination of the user's account. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible. 11. HOW DO WE KEEP YOUR INFORMATION SAFE? In Short: We aim to protect your personal information through a system of organizational and technical security measures. We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. If you have questions or comments about our security practices, you may contact us at [email protected]. 12. DO WE COLLECT INFORMATION FROM MINORS? In Short: We do not knowingly collect data from or market to children under 18 years of age. We do not knowingly collect, solicit data from, or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we have collected from children under 18, please contact us at [email protected]. 13. WHAT ARE YOUR PRIVACY RIGHTS? In Short: Depending on your state of residence in the US or in some regions, such as the European Economic Area (EEA), United Kingdom (UK), Switzerland, and Canada, you have rights that allow you greater access to and control over your personal information. In some regions (like the EEA, UK, Switzerland, and Canada), you have certain rights under applicable data protection laws. These may include the right to: Request access and obtain a copy of your personal information Request rectification or erasure Restrict the processing of your personal information If applicable, data portability Not be subject to automated decision-making You may also have the right to complain to your local data protection authority about our collection and use of your personal information. To make any of these requests, please contact us by using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below. We will make such requests in accordance with applicable data protection laws. 14. CONTROLS FOR DO-NOT-TRACK FEATURES Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Notice. 15. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS? In Short: If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, or Virginia, you may have the right to request access to and receive details about the personal information we maintain about you, how we use it, and based on your state laws, the right to delete your information or opt out of certain uses. What are your rights under state privacy laws? Depending on your state of residence, you may have the following rights: The right to know whether or not we collect and use your personal information The right to know the categories of personal information we collect The right to know the purposes for which we collect your personal information The right to know to whom we disclose your personal information The right to request deletion of your personal information The right to correct inaccuracies in your personal information The right to opt out of the sale or sharing of your personal information The right to opt out of targeted advertising The right to opt out of profiling in furtherance of decisions that produce legal or similarly significant effects concerning you The right to obtain a copy of your personal information in a portable and readily useable format The right to have a third party, an authorized agent, exercise these rights on your behalf The right to appeal our decision if we deny your request The right to limit use and disclosure of sensitive personal information The right to opt out of the automated processing of your personal information for purposes of profiling or making decisions that have legal or similarly significant effects concerning you The right to opt out from the use of your sensitive personal information for purposes other than performing the Services or providing goods reasonably expected by an average consumer The right to opt out of the use of your personal information for targeted advertising, the sale of your personal information, or profiling in furtherance of decisions that produce legal or similarly significant effects concerning you The right to opt out from the automated processing of your personal information for purposes of profiling or making decisions that have legal or similarly significant effects concerning you The right to know if your personal information is sold or shared and to whom The right to opt out of the automated processing of your personal information for purposes of profiling or making decisions that have legal or similarly significant effects concerning you The right to request a list of all third parties to whom we have disclosed your personal information in the past 12 months, along with the purposes for which we disclosed it The right to opt out of the selling of your personal information for cross-context behavioral advertising The right to limit our use of your sensitive personal information The right to opt out of automated decision making and profiling The right to opt out from the use of your sensitive personal information for purposes other than performing the Services or providing goods reasonably expected by an average consumer The right to request that we delete or de-identify information we have collected from you, with limited exceptions The right to know the source of your personal information The right to correct inaccurate personal information The right to opt out of the automated processing of your personal information for purposes of profiling or making decisions that have legal or similarly significant effects concerning you The right to opt out of the use of your personal information for targeted advertising or the sale or sharing of your personal information The right to request that we stop processing your personal information for secondary purposes The right to opt out of the use of your sensitive personal information for secondary purposes The right to request a list of specific pieces of personal information we have collected about you The right to opt out of the use of your sensitive personal information for purposes other than performing the Services or providing goods The right to opt out of the use of your personal information for targeted advertising The right to opt out of the use of your personal information for the purposes of profiling in furtherance of decisions that produce legal or similarly significant effects concerning you The right to opt out of the automated processing of your personal information for purposes of profiling or making decisions that have legal or similarly significant effects concerning you The right to opt out of the use of your personal information for targeted advertising, the sale of your personal information, or profiling in furtherance of decisions that produce legal or similarly significant effects concerning you The right to request a list of all third parties to whom we have disclosed your personal information in the past 12 months The right to opt out of the selling of your personal information The right to know the source of your personal information The right to request deletion of your personal information The right to request that we correct inaccurate personal information The right to opt out of the use of your personal information for targeted advertising The right to opt out of the automated processing of your personal information for purposes of profiling or making decisions that have legal or similarly significant effects concerning you The right to opt out of the use of your personal information for secondary purposes The right to opt out of the use of your sensitive personal information for secondary purposes The right to opt out of the automated processing of your personal information for purposes of profiling or making decisions that have legal or similarly significant effects concerning you The right to opt out of the use of your personal information for targeted advertising, the sale of your personal information, or profiling in furtherance of decisions that produce legal or similarly significant effects concerning you The right to request a list of all third parties to whom we have disclosed your personal information in the past 12 months The right to opt out of the selling of your personal information The right to know the source of your personal information The right to request deletion of your personal information The right to request that we correct inaccurate personal information The right to opt out of the use of your personal information for targeted advertising The right to opt out of the automated processing of your personal information for purposes of profiling or making decisions that have legal or similarly significant effects concerning you The right to opt out of the use of your personal information for secondary purposes The right to opt out of the use of your sensitive personal information for secondary purposes The right to opt out of the automated processing of your personal information for purposes of profiling or making decisions that have legal or similarly significant effects concerning you The right to opt out of the use of your personal information for targeted advertising, the sale of your personal information, or profiling in furtherance of decisions that produce legal or similarly significant effects concerning you The right to request a list of all third parties to whom we have disclosed your personal information in the past 12 months The right to opt out of the selling of your personal information The right to know the source of your personal information The right to request deletion of your personal information The right to request that we correct inaccurate personal information The right to opt out of the use of your personal information for targeted advertising The right to opt out of the automated processing of your personal information for purposes of profiling or making decisions that have legal or similarly significant effects concerning you The right to opt out of the use of your personal information for secondary purposes The right to opt out of the use of your sensitive personal information for secondary purposes The right to opt out of the automated processing of your personal information for purposes of profiling or making decisions that have legal or similarly significant effects concerning you The right to opt out of the use of your personal information for targeted advertising, the sale of your personal information, or profiling in furtherance of decisions that have legal or similarly significant effects concerning you The right to request a list of all third parties to whom we have disclosed your personal information in the past 12 months The right to opt out of the selling of your personal information The right to know the source of your personal information The right to request deletion of your personal information The right to request that we correct inaccurate personal information The right to opt out of the use of your personal information for targeted advertising The right to opt out of the automated processing of your personal information for purposes of profiling or making decisions that have legal or similarly significant effects concerning you The right to opt out of the use of your personal information for secondary purposes The right to opt out of the use of your sensitive personal information for secondary purposes The right to opt out of the automated processing of your personal information for purposes of profiling or making decisions that have legal or similarly significant effects concerning you The right to opt out of the use of your personal information for targeted advertising, the sale of your personal information, or profiling in furtherance of decisions that have legal or similarly significant effects concerning you The right to request a list of all third parties to whom we have disclosed your personal information in the past 12 months The right to opt out of the selling of your personal information The right to know the source of your personal information The right to request deletion of your personal information The right to request that we correct inaccurate personal information The right to opt out of the use of your personal information for targeted advertising The right to opt out of the automated processing of your personal information for purposes of profiling or making decisions that have legal or similarly significant effects concerning you The right to opt out of the use of your personal information for secondary purposes The right to opt out of the use of your sensitive personal information for secondary purposes The right to opt out of the automated processing of your personal information for purposes of profiling or making decisions that have legal or similarly significant effects concerning you The right to opt out of the use of your personal information for targeted advertising, the sale of your personal information, or profiling in furtherance of decisions that have legal or similarly significant effects concerning you The right to request a list of all third parties to whom we have disclosed your personal information in the past 12 months The right to opt out of the selling of your personal information The right to know the source of your personal information The right to request deletion of your personal information The right to request that we correct inaccurate personal information The right to opt out of the use of your personal information for targeted advertising The right to opt out of the automated processing of your personal information for purposes of profiling or making decisions that have legal or similarly significant effects concerning you The right to opt out of the use of your personal information for secondary purposes The right to opt out of the use of your sensitive personal information for secondary purposes The right to opt out of the automated processing of your personal information for purposes of profiling or making decisions that have legal or similarly significant effects concerning you The right to opt out of the use of your personal information for targeted advertising, the sale of your personal information, or profiling in furtherance of decisions that have legal or similarly significant effects concerning you The right to request a list of all third parties to whom we have disclosed your personal information in the past 12 months The right to opt out of the selling of your personal information The right to know the source of your personal information The right to request deletion of your personal information The right to request that we correct inaccurate personal information The right to opt out of the use of your personal information for targeted advertising The right to opt out of the automated processing of your personal information for purposes of profiling or making decisions that have legal or similarly significant effects concerning you The right to opt out of the use of your personal information for secondary purposes The right to opt out of the use of your sensitive personal information for secondary purposes The right to opt out of the automated processing of your personal information for purposes of profiling or making decisions that have legal or similarly significant effects concerning you The right to opt out of the use of your personal information for targeted advertising, the sale of your personal information, or profiling in furtherance of decisions that have legal or similarly significant effects concerning you The right to request a list of all third parties to whom we have disclosed your personal information in the past 12 months The right to opt out of the selling of your personal information The right to know the source of your personal information The right to request deletion of your personal information The right to request that we correct inaccurate personal information The right to opt out of the use of your personal information for targeted advertising The right to opt out of the automated processing of your personal information for purposes of profiling or making decisions that have legal or similarly significant effects concerning you The right to opt out of the use of your personal information for secondary purposes The right to opt out of the use of your sensitive personal information for secondary purposes The right to opt out of the automated processing of your personal information for purposes of profiling or making decisions that have legal or similarly significant effects concerning you The right to opt out of the use of your personal information for targeted advertising, the sale of your personal information, or profiling in furtherance of decisions that have legal or similarly significant effects concerning you The right to request a list of all third parties to whom we have disclosed your personal information in the past 12 months The right to opt out of the selling of your personal information The right to know the source of your personal information The right to request deletion of your personal information The right to request that we correct inaccurate personal information The right to opt out of the use of your personal information for targeted advertising The right to opt out of the automated processing of your personal information for purposes of profiling or making decisions that have legal or similarly significant effects concerning you The right to opt out of the use of your personal information for secondary purposes The right to opt out of the use of your sensitive personal information for secondary purposes The right to opt out of the automated processing of your personal information for purposes of profiling or making decisions that have legal or similarly significant effects concerning you The right to opt out of the use of your personal information for targeted advertising, the sale of your personal information, or profiling in furtherance of decisions that have legal or similarly significant effects concerning you The right to request a list of all third parties to whom we have disclosed your personal information in the past 12 months The right to opt out of the selling of your personal information The right to know the source of your personal information The right to request deletion of your personal information The right to request that we correct inaccurate personal information The right to opt out of the use of your personal information for targeted advertising The right to opt out of the automated processing of your personal information for purposes of profiling or making decisions that have legal or similarly significant effects concerning you The right to opt out of the use of your personal information for secondary purposes The right to opt out of the use of your sensitive personal information for secondary purposes The right to opt out of the automated processing of your personal information for purposes of profiling or making decisions that have legal or similarly significant effects concerning you The right to opt out of the use of your personal information for targeted advertising, the sale of your personal information, or profiling in furtherance of decisions that have legal or similarly significant effects concerning you The right to request a list of all third parties to whom we have disclosed your personal information in the past 12 months The right to opt out of the selling of your personal information The right to know the source of your personal information The right to request deletion of your personal information The right to request that we correct inaccurate personal information The right to opt out of the use of your personal information for targeted advertising The right to opt out of the automated processing of your personal information for purposes of profiling or making decisions that have legal or similarly significant effects concerning you The right to opt out of the use of your personal information for secondary purposes The right to opt out of the use of your sensitive personal information for secondary purposes The right to opt out of the automated processing of your personal information for purposes of profiling or making decisions that have legal or similarly significant effects concerning you The right to opt out of the use of your personal information for targeted advertising, the sale of your personal information, or profiling in furtherance of decisions that have legal or similarly significant effects concerning you The right to request a list of all third parties to whom we have disclosed your personal information in the past 12 months The right to opt out of the selling of your personal information The right to know the source of your personal information The right to request deletion of your personal information The right to request that we correct inaccurate personal information The right to opt out of the use of your personal information for targeted advertising The right to opt out of the automated processing of your personal information for purposes of profiling or making decisions that have legal or similarly significant effects concerning you The right to opt out of the use of your personal information for secondary purposes The right to opt out of the use of your sensitive personal information for secondary purposes The right to opt out of the automated processing of your personal information for purposes of profiling or making decisions that have legal or similarly significant effects concerning you The right to opt out of the use of your personal information for targeted advertising, the sale of your personal information, or profiling in furtherance of decisions that have legal or similarly significant effects concerning you The right to request a list of all third parties to whom we have disclosed your personal information in the past 12 months The right to opt out of the selling of your personal information How to Exercise Your Rights To exercise these rights, you can contact us by submitting a data subject access request, by emailing us at [email protected], by calling toll-free at (877) 731-7087, by visiting https://amarillo.ai, or by referring to the contact details at the bottom of this document. You can opt out from the selling of your personal information, targeted advertising, or profiling by disabling cookies in Cookie Preference Settings. Under certain US state data protection laws, you can designate an authorized agent to make a request on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with applicable laws. Request Verification Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. We will only use personal information provided in your request to verify your identity or authority to make the request. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes. If you submit the request through an authorized agent, we may need to collect additional information to verify your identity before processing your request and the agent will need to provide a written and signed permission from you to submit such request on your behalf. Appeals Under certain US state data protection laws, if we decline to take action regarding your request, you may appeal our decision by emailing us at [email protected]. We will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. If your appeal is denied, you may submit a complaint to your state attorney general. California "Shine The Light" Law California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us by using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" 16. ADDITIONAL AGREEMENTS FOR RESELLERS Additional Privacy Terms for Resellers will be listed in the reseller terms and conditions that they agreed to in order to resell services, some additional privacy rules and details may be listed for resellers within the reseller terms and conditions. 17. DO WE MAKE UPDATES TO THIS NOTICE? In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws. We may update this Privacy Notice from time to time. The updated version will be indicated by an updated "Revised" date at the top of this Privacy Notice. If we make material changes to this Privacy Notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Notice frequently to be informed of how we are protecting your information. 18. HOW CAN YOU CONTACT US ABOUT THIS NOTICE? If you have questions or comments about this notice, you may contact us by post at: Instant Customer Service LLC doing business as Amarillo AI 2711 Paramount Blvd Amarillo, TX 79109 United States Email: [email protected] Phone: (877) 731-7087 Website: https://amarillo.ai 19. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU? Based on the applicable laws of your country or state of residence in the US, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. To request to review, update, or delete your personal information, please fill out and submit a data subject access request. Thank you for viewing our Privacy Policy Note: Please allow 5-10 seconds for this page to fully load Custom AI Service Provider Call 1-(877) 731-7087 Email: [email protected] Site: https://amarillo.ai